NavisionSupport.com offers a wide range of services, all at a low cost, including:
Development
Work
User friendly reports mean a lot to the productivity of the
company. Distribution Systems takes on board your unique
development requirements and prepares a functional specification
document. Once this has been signed off, development work will be
undertaken for the number of hours quoted.
As an alternative, we provide development work at a fixed rate of
just £199 per day.
Documentation
Distribution systems will provide documentation that is easy to
follow by anyone. This documentation will enable a more efficient
service, as well as speeding up future upgrades and helping to
enhance your understanding of Navision.
Custom
Modifications
In order to fit the gaps and address your special needs we do
custom modifications. Dynamics NAV is specifically designed to
provide the rapid modifications required to facilitate the custom
solutions and cater to each industry specific business need.
Database Auditing
& Code Review
If you are encountering performance issues database auditing is an
important aspect that needs to be analysed. Analysis is done to
examine the database environment to check if the databases are
configured properly. Auditing would also be provided to see if the
transactions are reflecting in the financials correctly.
Code Review involves reviewing the custom code in order to improve
performance and increase stability while reducing the operating
costs.
Add-on’s
If you don’t find a software package that suits your specific
needs, then there are custom solutions that will often provide the
solution. Along with supporting industries specific to
manufacturing, distribution, general business and service Dynamics
NAV has been supported with many industry specific add-on’s to
expand the suitability of NAV to many other industry sectors.
If you already have Add-on’s and are experiencing problems, many of
these issues can be resolved by installing the latest updates to
NAV and other third party Add-on’s.
Training
All employees in the organisation who use the system must be
trained thoroughly, as this is essential for increased productivity
within the organisation. It is often difficult for users to learn
by just visualising the process rather than looking at the actual
transactions. As a result of this, training has to be conducted on
the database that contains actual data.
For a better quality of work you can choose to get all the users
trained or to save an extra money by just getting the key users
trained, who in turn can train the end users.
You can choose from web based training, instructor led training and
training through the use of the manuals.
Upgrade
Upgrade your system to experience a more user friendly system with
added functionality and roles.
Choose a Technical Upgrade if you want to install the new version
of Dynamics NAV without upgrading the actual objects or data.
Choose an Application Upgrade if you want to update the code,
converting the structure of the existing data to the structure of a
newer version.
Ongoing
support
We offer fixed cost annual support, as well as offering on-going
support whereby issues can be raised using a tickets system and are
then charged according to the time and complexity of the work
involved.
Data
migration
Data migration is an important step that requires careful
consideration of import parameters and essential data transfer.
There are many challenges to consider during data migration which
include: application performance issues; technical compatibility
issues; data corruption/ data loss; and application downtime
etc.
Following our best practices, which incorporate planning,
technology implementation and validation, we prevent the problems
that impact business operations during data migration.
If you require any additional services or have any further queries regarding Navision, then please do not hesitate to get in touch and we will try our utmost to accommodate your needs.
